Shipping Policy

All orders are shipped via Royal Mail from our UK warehouse.

All delivery is tracked via Royal Mail Track and Trace: https://www.royalmail.com/track-your-item#/

The tracking detail is emailed to you upon dispatch.

UK delivery
UK standard delivery

  • Dispatch Time — within 3-5 days upon order, delivery made between Monday and Friday, excluding bank holidays
  • Delivery Cost — £3.95 for orders below £100; free delivery for orders of £100 or above

UK express delivery

  • Dispatch Time — same day (if order by 11am) or next day, delivery made between Monday and Friday, excluding bank holidays
  • Delivery Cost — £5.9 for orders below £100; free delivery for orders of £100 or above

Europe delivery

  • Dispatch Time — within 3-5 days upon order, delivery made between Monday and Friday, excluding bank holidays
  • Delivery Cost — £7.5 for orders below £200; free delivery for orders of £200 or above

International delivery outside Europe

  • Dispatch Time — within 3-5 days upon order, delivery made between Monday and Friday, excluding bank holidays
  • Delivery Cost — £15.95 for orders below £200; free delivery for orders of £200 or above

Christmas Delivery Dates
For guaranteed delivery before Christmas, please place your order by the below dates and times:

  • Standard Delivery - Tuesday 15th December at 11:59pm
  • Next Day Delivery - Friday 22nd December at 6pm

During holiday seasons and sales the above delivery time may change.

We cannot be held responsible for disruption to shipping caused by industrial disputes or action outside our direct control. If such disruption occurs you will be offered delivery via an alternative delivery or fulfilment company or a full refund. This does not affect your statutory rights.

Products will be sent to the address given by you in your order.

If your order is made from outside of the UK, you may be subject to import duties and taxes. It is your responsibility to meet any charges for customs clearance. Please note international shipments may be subject to cross-border inspections by customs authorities. We suggest you contact local customs for detail.

For further information or support please contact

We would be happy to assist you! 

All Cashmere