Coronavirus Update

 
Vshine Silk and Shine Silk Bedding

An update on how Vshine Silk and Shine is managing the outbreak of Coronavirus and the steps we are taking to ensure the health and wellbeing of our employees and customers.

With this in mind, we have decided that we shall reduce opening hours to 11am - 5pm, effective as of Tuesday 17th March until further notice. Our staffs are encouraged to work from home wherever possible.

The decisions are guided by Public Health England and government advice, including guidance on keeping employees and customers safe and information for employees on maintaining their own health. We shall continue to follow the Public Heath England and government advice as they unveil new measures.

For customers, we expect some delivery may be impacted by the restrictions and lockdown across borders. We shall keep communications open and transparent to all our customers and shall refund in full any that might be impacted by the lockdown across borders.

While we aim to provide impeccable service we anticipate queries my take a little longer than usual and ask our customers to bear with us under the unusual circusmtances.

We shall continue to be there for our customers at this time of uncertainty. Please email us at customerservice@silkandshine.co.uk if we can help you and above all, please look after yourself and your loved ones.

Vshine Silk and Shine Team


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